Frequently Asked Questions

We offer a comprehensive range of electrical products including smart home devices, lighting solutions, switches, sockets, surge protectors, extension cords, cable management systems, and industrial electrical components for both residential and commercial needs.

Most orders are processed and shipped within 24 hours. Standard delivery takes 2-5 business days across India. We also offer express delivery options for urgent requirements, with same-day delivery available in select cities.

Yes, all our products come with a minimum 1-year manufacturer warranty. Premium products like smart devices and surge protectors offer extended warranties up to 5 years. We also provide comprehensive after-sales support throughout the warranty period.

Absolutely! We provide professional installation services and comprehensive technical support. Our certified electricians can handle installations, and our technical team offers guidance for DIY projects. We also provide 24/7 technical support for all our customers.

We accept all major payment methods including credit/debit cards, UPI payments, net banking, digital wallets, and cash on delivery for eligible orders. All transactions are secured with industry-standard encryption.

We offer a hassle-free 15-day return policy on most products. If you're not completely satisfied, you can return the product for a full refund or exchange. Items must be in original condition with packaging. Some restrictions apply to custom-made products.

You can reach our customer support team through multiple channels: phone (+91 98250 74523), email (ashapuraelectricals83@gmail.com), live chat on our website, or visit our showroom. Our support hours are Monday to Saturday, 9 AM to 7 PM.

Yes, all our products undergo rigorous testing and meet national and international safety standards including ISI, CE, and RoHS certifications. We prioritize safety and quality in every product we sell, ensuring complete peace of mind for our customers.

Absolutely! We serve residential, commercial, and industrial clients with customized electrical solutions. Our team has experience with large-scale projects, bulk orders, and specialized industrial requirements. Contact us for volume pricing and project consultations.

Yes, we provide 24/7 emergency electrical services for urgent situations. Our qualified technicians are available for emergency repairs, troubleshooting, and critical installations. Contact our emergency helpline for immediate assistance.